Terms of Service

Updated May 10th, 2024

What's covered

The purpose of these Terms of Service is to outline the agreement between you and voice-vector.com. These terms define our relationship, the applicable laws, and the rules for using our Services.

By accessing any of voice-vector.com's Services, you confirm that you have read, understood, and agreed to be bound by these Terms of Service. This includes our
Privacy Policy, which is incorporated by reference and explains how we handle your information.

Except for certain disputes described in the "Dispute Resolution and Arbitration" section, you agree that any disputes arising under these Terms of Service will be resolved through binding, individual arbitration. By accepting these terms, you and voice-vector.com are each waiving the right to a jury trial or to participate in any class action or representative proceeding.

We encourage you to thoroughly review these Terms of Service, as they are a legally binding agreement.

About the terms

These Terms of Service define the exclusive and limited relationship between you and voice-vector.com. They do not confer any rights or benefits to any third parties, even if they may indirectly benefit from our services.

We may update these Terms of Service at any time, without prior notice, to reflect changes in our services, business operations, legal/regulatory requirements, security needs, or to prevent abuse or harm. It is your responsibility to regularly review these terms and ensure your continued compliance.

Your use of voice-vector.com's Services is subject to strict compliance with these terms. Any failure by you to adhere to these terms, regardless of whether we take immediate action, does not constitute a waiver of our rights. We reserve the full extent of our legal rights and remedies. If you don't agree to the updated terms you should remove your content and stop using our services.

Under no circumstances do these Terms of Service intend to limit or override any mandatory rights or protections you may have under applicable laws. However, to the maximum extent permitted by law, you agree that any disputes arising from or relating to these terms will be resolved through binding individual arbitration, and you expressly waive any right to participate in class actions or other representative proceedings.

voice-vector.com makes no guarantees or warranties about the accuracy, completeness, or timeliness of any information provided on our Services. We reserve the absolute right to correct, update, or remove any information, including pricing, availability, and descriptions, without any prior notice or liability.

These Terms of Service apply to and govern all users of our Services, without exception. If any term or provision is deemed illegal or unenforceable by a court of competent jurisdiction, the remaining terms will still be fully valid and binding.

Age Restrictions

You must be at least 18 years of age to use our services.

Who can use our service

You may use the service as Consumer or Business Customer. “Consumer” is a natural person who is acting outside the scope of an economic activity and a “Business Customer” is a natural or legal person or a partnership with legal capacity who, when concluding a legal transaction, acts in the exercise of its commercial or self-employed professional activity.

To use our Services on behalf of an Organization an authorized representative of that Organization must agree to these Terms of Service. If you are an Organization, the individual accepting these Terms of Service on your behalf represents and warrants that they have authority to bind you to these Terms of Service and you agree to be bound by these Terms of Service.

Your relationship with voice-vector.com

These Terms of Service constitute the sole, complete, and exclusive agreement governing your use of voice-vector.com's Services. They supersede any and all prior or contemporaneous understandings, communications, or agreements, whether oral or written.

In general, we give you permission to use our Services if you agree to follow these terms which set out how our services work and how we earn money from them.

Whenever 'voice-vector.com', 'we', 'us', or 'our' is mentioned in this document, it refers to Ken Cas Entertainment, LLC, the legal entity that owns and operates voice-vector.com. "Services" means the features, functionality, and offerings provided by voice-vector.com, including text to speech, speech to text, voice cloning and any other features.

Service Provider

voice-vector.com is owned by Ken Cas Entertainment, LLC, which is registered in the State of Washington, United States of America.

What you will expect from us

voice-vector.com continuously evolves its technology and features to enhance user experience. We may introduce or discontinue features, adjust usage limits, and launch new services or terminate existing ones. Changes may also be made to align with shifts in our business operations, compliance with legal and regulatory obligations, security enhancements, or to address abuse or harm.

Due to the inherent unpredictability of software development and other variables, we cannot guarantee that our service will always deliver the expected output. Occasionally, the generated content may include errors or unintended artifacts.

We actively monitor usage of our Services to detect and address violations of these terms. If a violation is identified, we reserve the right to take appropriate action, which may include restricting or denying access to our Services, blocking IP addresses, or implementing other measures necessary to protect our rights or ensure the proper functionality of our Services.

We do not claim any intellectual property rights over the files you upload or the content you generate using our services. Such files include, but are not limited to, recordings of your own voice. We will not independently use the files you upload to generate content and will not use your generated content without your permission, except as detailed in the "License and Your Intellectual Property" section.

The content you upload is used solely to facilitate the provision of our services and may be utilized to improve our offerings and models. We implement robust security measures to prevent unauthorized access to your files, which are processed automatically and will be deleted automatically after 30 days. Please note that we do not provide data storage services, and thus, uploaded files cannot be returned after deletion.

Given the nature of machine learning, the content generated through our services may not be unique to individual users. The same outputs can be produced for different users, including voice-vector.com or third parties. Content requested and generated for other users is not considered your content.

You agree that we have no liability whatsoever for any loss, damage, or inconvenience caused by your inability to access or use the site during any downtime or discontinuance of the site. Nothing in these Terms of Use will be construed to obligate us to maintain and support the Site or to supply any corrections, updates, or releases in connection with our Services

If you are an EEA-based Consumer, you can also withdraw from these terms within 14 days of accepting them. Please see EEA Instructions on Withdrawal for more specific information.

What are expected from you

Follow these terms of service

You are granted permission to use our services, provided you adhere to these terms.

While we permit the use of our services, voice-vector.com retains all intellectual property rights associated with them. This includes, but is not limited to, all source codes, speech recognition and synthesis capabilities, voice cloning technology, databases, software, audios, videos, website designs and text. You are prohibited from copying, reproducing, republishing, uploading, publicly displaying, distributing, selling, licensing, or using any part of our services described above for commercial purposes.

Furthermore, you must not use any part of our services or their outputs to conduct research or develop products, models, or services that compete with voice-vector.com.

If you hold the necessary intellectual property rights in the content you upload and the content you generate using our services, you may utilize them for commercial purposes.

If you choose to upload files with the intention of sharing the content you generate using those files, you MUST make sure you have the necessary rights to do so and that you share your generated content lawfully.

The use of our Service to create deceptive or misleading voice clones, without the explicit consent of the individual whose voice is being replicated, is not allowed.

You cannot upload or generate content that incites violence or promotes hate based on race, ethnicity, religion, gender, sexual orientation, disability, or any other characteristic.

Respect others and the rules

To maintain a respectful and safe environment, we ask all users to adhere to the following basic rules of conduct when using our services:

  • Respect Rights: Honor the rights of others, including their intellectual property rights, publicity rights, and copyrights.
  • Avoid Harmful Behavior: Do not engage in activities that abuse or interfere with our services, such as spreading malware, spamming, hacking, or circumventing our systems and security measures.


By using our services, you acknowledge and agree to the following:

  • Capacity to Agree: You have the legal capacity to agree to these terms and have done so willingly.
  • Age Requirement: You are not a minor in your place of residence, or if you are a minor, you have obtained parental permission to use our services.
  • Legal and Authorized Use: You will not use our services for any illegal or unauthorized purposes.
  • Compliance with Laws: Your use of our services will not violate any applicable laws or regulations.
  • Access Restrictions: You will not access our services through any automated means, including bots or scripts, except through our designated web app.


License and your Intellectual Property

License

You retain all intellectual property rights in any files you upload and generate through our services.
By using our services, you grant us a license to use, host, store, reformat, archive, cache, disclose, reproduce, distribute, perform, display, transmit, and otherwise exploit your content as necessary to operate and improve our services, as detailed in these Terms of Service. This license is required for us to handle your content without infringing your intellectual property rights.

This license covers Your Contributions and Your Content.

Rights

This license grants us the authority to use, host, store, reformat, archive, display, disclose, reproduce, distribute and otherwise exploit your content and contributions. These actions are essential for delivering our services, including preserving your content on our systems and ensuring it is accessible wherever you are.

License Terms

By uploading, submitting or providing any content, data, information or materials to voice-vector.com ("your Content"), you grant us a perpetual, worldwide, royalty-free, sublicensable, and transferable license to use, host, store, reformat, archive, cache, display, disclose, reproduce, distribute, perform, and transmit your Content as necessary to provide and maintain our Services. This license is irrevocable, except as otherwise set forth in these Terms.

Data Controller and Processor

If your uploaded content contains personal data of European Union (EU) or United Kingdom (UK) citizens, you acknowledge that you are the data controller of this information under the General Data Protection Regulation (GDPR). You authorize voice-vector.com to process this data on your behalf as a data processor in accordance with these Terms and our Privacy Policy.

voice-vector.com may also engage third-party sub-processors to assist with processing your content and personal data. We will ensure such sub-processors provide sufficient guarantees to implement appropriate technical and organizational measures to comply with the GDPR.

Notwithstanding the license grant above, if you are an EU or UK citizen, this license shall not prevail over your individual data subject rights specified in the GDPR, such as the right to opt-out of certain data processing purposes.

Using voice-vector.com Services

Account creation and starting to use the services

To access and use the features of voice-vector.com's Services, you must register and create a user account. This requires providing a valid email address and setting a secure password. Alternatively, you may register using an existing social media account.

By clicking "Sign Up" and confirming your agreement to these Terms of Service, you accept and agree to be bound by this entire agreement.

To use certain voice-vector.com Services, you will be required to provide valid payment information, such as a credit card or other accepted payment method. By furnishing this payment data, you authorize us to charge the applicable fees for the services you utilize.

Except as otherwise specified, the basic registration and account access is provided free of charge. We will confirm your payment or order by sending an email receipt or by initiating provision of the requested services.

You are solely responsible for maintaining the confidentiality of your account login credentials, including your password. You may not share, transfer, or resell access to your account with any third parties. You are liable for all activities conducted through your voice-vector.com account.

Consents and legal authorizations

By uploading, submitting or providing any content, data, recordings, or materials ("Your Content") to voice-vector.com's Services, you represent and warrant that:

  • You are the sole owner of all intellectual property rights in Your Content, or you have obtained all necessary rights, licenses, and permissions to use and authorize voice-vector.com to use Your Content as contemplated by these Terms.
  • Your Content does not infringe, misappropriate or violate any third party's intellectual property rights, privacy rights, publicity rights, or any other legal interests.
  • You will indemnify, defend and hold voice-vector.com harmless from any claims, damages, or liabilities arising from our use of Your Content in accordance with these Terms.


voice-vector.com disclaims any responsibility for securing rights or permissions related to Your Content. We do not proactively monitor Your Content on our services. You acknowledge that you, and you alone, are fully liable for ensuring lawful use of any materials you provide to our services. And you are solely responsible for the legality, reliability, and appropriateness of all content you create, reproduce, or distribute using our Services..

Intellectual Property Rights Infringements

By uploading, submitting or providing any content, data, recordings, or materials ("Your Content") to voice-vector.com's Services, you represent and warrant that:

  • You are the sole owner of all intellectual property rights in Your Content, or you have obtained all necessary rights, licenses, and permissions to use and authorize voice-vector.com to use Your Content as contemplated by these Terms.
  • Your Content does not infringe, misappropriate or violate any third party's intellectual property rights, privacy rights, publicity rights, or any other legal interests.
  • You will indemnify, defend and hold voice-vector.com harmless from any claims, damages, or liabilities arising from our use of Your Content in accordance with these Terms.


voice-vector.com disclaims any responsibility for securing rights or permissions related to Your Content. You acknowledge that you, and you alone, are fully liable for ensuring lawful use of any materials you provide to our services. And you are solely responsible for the legality, reliability, and appropriateness of all content you create, reproduce, or distribute using our Services..

Digital Millennium Copyright Act

DMCA Notification

We comply with the provisions of the Digital Millennium Copyright Act applicable to Internet service providers (17 U.S.C. § 512, as amended). If you have an Intellectual Property Rights-related complaint about any material on the Services, you may contact our Designated Agent at the following email:

mgmt@voice-vector.com

Procedure for Reporting Claimed Infringement

If you believe that any content made available through voice-vector.com's Services infringes an intellectual property right you own or control, you may submit a Notification of Claimed Infringement. This notification must be sent by email to mgmt@voice-vector.com and contain the following information:

  • Electronic or physical signature of the authorized representative of the intellectual property rights owner.
  • Identification of the copyrighted work or other intellectual property right that has been infringed.
  • Description of the allegedly infringing material and its location on the voice-vector.com Services.
  • Your contact information, including address, phone number, and email.
  • A statement affirming your good faith belief that the use of the material is unauthorized.
  • A statement, under penalty of perjury, that you are the rights holder or authorized to act on their behalf.


voice-vector.com may share your Notification with the user alleged to have infringed, as well as operators of public databases tracking infringement claims. However, voice-vector.com expressly disclaims any responsibility for the accuracy, completeness or legality of such notifications. You are solely responsible for ensuring the validity and propriety of any infringement claim you submit.

voice-vector.com will respond to valid and compliant notifications as required by applicable law within 60 days upon receiving the notification, but makes no guarantees or warranties regarding the outcome of any infringement dispute. You are advised to consult your own legal counsel to understand your rights and obligations regarding copyright and other intellectual property matters.

voice-vector.com will remove access to material that we believe in good faith, upon notice from an Intellectual Property Rights owner or authorized agent, is infringing the Intellectual Property Rights of a third party by being made available through the Services; and in appropriate circumstances, to terminate the accounts of and block access to the services by any user who infringes other people's copyright or other Intellectual Property Rights.

Taking action in case of violations

Before taking action as described below, we will inform you in advance when reasonably possible, give the reason for our action and give you an opportunity to fix the problem, unless we reasonably believe that doing so would::

  • Cause harm or liability to others, or us
  • Violate the law or a legal enforcement authority's order
  • Compromise an investigation
  • Compromise the operation, integrity or security of our Services


If you have a justified reason to claim that some of the content originated with voice-vector.com and breaches some of the terms of this ToS you can report it.

Removing content

If we reasonably believe that any of Your Content breaches these terms, or violates applicable law, or could harm others, or us, then we reserve the right to take down Your Content in accordance with applicable law. Examples include content that facilitates human trafficking or harassment, terrorist content, and content that infringes someone else's Intellectual Property Rights.

Suspending or terminating your access to voice-vector.com services

voice-vector.com reserves the right to suspend or terminate your access to the services or delete your account if any of these things happen if you violate the terms of services.

If you believe your account on our Service has been suspended or terminated in error, you can appeal through mgmt@voice-vector.com.

Payment, term and termination

Our service uses pay-as-you-go pricing model, you will need to prepay credits which will be debited as you use our service.

The exact pricing details will be based on the current rates as displayed on our pricing page. Prices are exclusive of VAT and other applicable taxes unless explicitly stated otherwise. Prices including VAT and other relevant taxes will be indicated at the time of purchase.

Your credits will decrease with each generation according to current rates as displayed on our pricing page.

Refund policy

We do not provide refunds for prepaid credits or unused services. You may terminate your usage of the service at any time. Any remaining credits will not be refunded.

Warranty disclaimer

voice-vector.com provides its Services on an "as-is" and "as-available" basis, without any warranties, express or implied. The law requires that we explain this using specific legal language.

voice-vector.com makes no representations or warranties about the accuracy, completeness, or content of the Services or any linked websites. We will not be liable for:

  • Errors, mistakes, or inaccuracies in the Services or content.
  • Infringement of third-party intellectual property rights.
  • Personal injury or property damage resulting from use of the Services.
  • Unauthorized access to our servers or your personal/financial information.
  • Interruptions or cessation of transmission to/from the Services.
  • Transmission of bugs, viruses, or malware through the Services.
  • Errors, omissions, or loss of any kind incurred from use of the Services.


voice-vector.com does not warrant, endorse, or assume responsibility for any third-party products, services, websites, or advertisements. Users should exercise caution and judgment when interacting with any such third parties through the Services. Users access and use the Services at their own risk.

Liabilities

All users

US & UK Specific

These terms and the law attempt to strike a balance as to what you can claim from us and what we can claim from you in case of problems. We can limit our liability for certain things but not for others.

These terms limit our liability only to the extent allowed by the law. These terms do not aim to limit our liability for fraud, fraudulent misrepresentation or death or injury caused by negligence or willful misconduct.

Other that the breaches named above, we are liable only for our breaches of these terms, subject to applicable law.

US Specific

To the extent allowed by law, voice-vector.com is only liable for its breaches of these terms or applicable Service-specific additional terms.

We are not liable for:

  • Loss of profits, revenues, business opportunities, goodwill or anticipated savings
  • Indirect or consequential losses
  • Punitive damages

You agree to indemnify, defend, release, and hold us harmless including all of our respective employees, from and against any loss, damage, liability, claim, or demand, including reasonable attorneys’ fees and expenses from any claims made by any natural person or other third party in connection with the use, processing and storage of the Files you Upload to our Services.

You also agree to accept full legal responsibility for, and pay any and all royalties, penalties, fees, or damages awards resulting from, any claims of intellectual property infringement brought against us by others resulting from any of Your Content that you do not own or are not otherwise authorized to provide to us

We are not liable for any statements or representations in your Uploaded Files and Generated Content. You are solely responsible for the Files you Upload to and Content you Generate using our Service and you expressly agree to exonerate us from any and all responsibility and to refrain from any legal action against us regarding your Generated Content.

IN NO EVENT WILL WE BE LIABLE TO YOU OR ANY THIRD PARTY FOR ANY INDIRECT, CONSEQUENTIAL, EXEMPLARY, INCIDENTAL, SPECIAL, OR PUNITIVE DAMAGES, INCLUDING LOST PROFIT, LOST REVENUE, LOSS OF DATA, OR OTHER DAMAGES, WHETHER BASED IN CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY OR OTHERWISE, ARISING FROM YOUR USE OF THE SITE AND/OR OUR SERVICES, INCLUDING THE VOICE CLONING SERVICE, OR FOR ANY OTHER CLAIM RELATED IN ANY WAY TO YOUR USE OF OUR SERVICES, INCLUDING, BUT NOT LIMITED TO THE FOLLOWING EVEN IF ADVISED OF THEIR POSSIBILITY: (1) ANY ERRORS, MISTAKES, INACCURACIES OR OMISSIONS IN ANY CONTENT, INFORMATION OR SERVICES; (2) ANY LOSS, DAMAGE OF ANY KIND INCURRED AS A RESULT OF THE USE OF OUR SERVICES, INCLUDING THE VOICE CLONING SERVICE, OR ANY CONTENT (OR INFORMATION) POSTED, TRANSMITTED, OR OTHERWISE MADE AVAILABLE VIA THE SERVICES; (3) ANY LOSS, DAMAGE OF ANY KIND INCURRED AS A RESULT OF INFRINGEMENT OF THE RIGHTS OF ANY THIRD PARTY, INCLUDING BUT NOT LIMITED TO INFRINGEMENT OF COPYRIGHT AND RIGHT OF PUBLICITY, AS A RESULT OF THE USE OF OUR SERVICES, INCLUDING THE VOICE CLONING SERVICE; (4) PERSONAL INJURY OR PROPERTY DAMAGE, OF ANY NATURE WHATSOEVER, RESULTING FROM YOUR ACCESS TO AND USE OF OUR SERVICES; (5) ANY UNAUTHORIZED ACCESS TO OR USE OF OUR SERVICES, SECURE SERVERS AND/OR ANY AND ALL PERSONAL INFORMATION AND/OR FINANCIAL INFORMATION STORED THEREIN; (6) ANY INTERRUPTION OR CESSATION OF TRANSMISSION TO OR FROM THE WEBSITE OR SERVICES; AND/OR (7) ANY BUGS, VIRUSES, TROJAN HORSES, OR THE LIKE WHICH MAY BE TRANSMITTED TO OR THROUGH THE WEBSITE OR SERVICES BY ANY THIRD PARTY. NOTWITHSTANDING ANYTHING TO THE CONTRARY CONTAINED HEREIN, EXCEPT AS OTHERWISE EXPRESSLY SET FORTH IN THESE TERMS OF SERVICE (INCLUDING THE SECTION BELOW TITLED “ARBITRATION RELIEF”), OUR LIABILITY TO YOU FOR ANY CAUSE WHATSOEVER AND REGARDLESS OF THE FORM OF THE ACTION, WILL AT ALL TIMES BE LIMITED TO THE AMOUNT PAID, IF ANY, BY YOU TO US DURING THE SIX (6) MONTH PERIOD PRIOR TO ANY CAUSE OF ACTION ARISING. CERTAIN US STATE LAWS AND INTERNATIONAL LAWS DO NOT ALLOW LIMITATIONS ON IMPLIED WARRANTIES OR THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES. IF THESE LAWS APPLY TO YOU, SOME OR ALL OF THE ABOVE DISCLAIMERS OR LIMITATIONS MAY NOT APPLY TO YOU, AND YOU MAY HAVE ADDITIONAL RIGHTS.

EU Specific

We are unrestrictedly liable for damages that have been caused by deliberate intention or by gross negligence.

In cases of slight negligence, we are only liable if we have infringed a fundamental duty and if the purpose of the contract is threatened thereby or if we have infringed duties that have to be fulfilled for the duly contract implementation and if you generally rely on the fulfillment of these duties. In the aforementioned cases, we are only liable for typical, foreseeable damages at the time the respective Service was performed.

We will not be liable hereunder (i) by reason of any failure to timely perform our duties hereunder due to an event beyond our reasonable control, including acts of God; acts of terrorism; civil unrest; war; fires; power cuts; epidemics or (ii) for initial defects without fault (§ 536a (1) German Civil Code (BGB))

If we are not liable or our liability is restricted hereunder, this also applies to the personal liability of our employees, legal representatives, and assistants in performance.

The aforementioned restrictions of liability do not apply to cases of damages to life, body, or health, to cases of warranting for the condition of a product, and to cases of fraudulent concealment of defects by us, our legal representatives or assistants in performance or under the German Product Liability Act (Produkthaftungsgesetz).

We are liable for the loss of data only up to the amount that would have been incurred to restore the data if it had been properly and regularly backed up.

In deviation from the foregoing, the following shall apply to you as a user of a free plan: We are not obligated to remedy a defect in the Service. If you suffered harm from a defect, we owe damages only if the defect was wilfully concealed by us. Otherwise, our liability is limited to intention and gross negligence.

We are not obligated to remedy a defect in the Service. If you suffered harm from a defect, we owe damages only if the defect was wilfully concealed by us. Otherwise, our liability is limited to intention and gross negligence.

Business Customers and Organizations

US Specific

Notwithstanding anything to the contrary in these Terms of Service, if you are a Business Customer or Organization:

  • To the extent allowed by applicable law, you’ll indemnify voice-vector.com and its directors, officers, employees, and contractors for any third-party legal proceedings (including actions by government authorities) arising out of or relating to your unlawful use of the Services or violation of these terms or Service-specific additional terms. This indemnity covers any liability or expense arising from claims, losses, damages, judgments, fines, litigation costs, and legal fees.
  • If you’re legally exempt from certain responsibilities, including indemnification, then those responsibilities don’t apply to you under these terms. For example, the United Nations enjoys certain immunities from legal obligations and these terms don’t override those immunities.
  • Except as set forth in the section below titled “Arbitration Relief,” voice-vector.com's total liability arising out of or relating to these terms is limited to the lesser of (1) $200 or (2) the fees paid to use the relevant Services in the 12 months before the dispute.

EU & UK Specific

If you’re a Business Customer or Organization:

  • To the extent allowed by applicable law, you’ll indemnify voice-vector.com and its directors, officers, employees, and contractors for any third-party legal proceedings (including actions by government authorities) arising out of or relating to your unlawful use of the Services or violation of these terms or Service-specific additional terms. This indemnity covers any liability or expense arising from claims, losses, damages, judgments, fines, litigation costs, and legal fees.
  • If you’re legally exempt from certain responsibilities, including indemnification, then those responsibilities don’t apply to you under these terms. For example, the United Nations enjoys certain immunities from legal obligations and these terms don’t override those immunities.
  • voice-vector.com won’t be responsible for the following liabilities: loss of profits, revenues, business opportunities, goodwill, or anticipated savings; indirect or consequential loss; punitive damages.


voice-vector.com's total liability arising out of or relating to these terms is limited to the lesser of (1) €500 or (2) 125% of the fees that you paid to use the relevant services in the 12 months before the breach

Dispute Resolution and Arbitration

You and voice-vector.com agree that any disputes arising in connection with these Terms of Service, the Services, or any communications from us shall be resolved exclusively through final and binding arbitration, rather than in court. Arbitration replaces the right to go to court and is conducted before a neutral arbitrator instead of a judge or jury. This arbitration is less formal than a lawsuit in court, may allow for more limited discovery than in court, and its court review is very limited. This agreement to arbitrate includes all claims based on any legal theory (contract, tort, statute, fraud, misrepresentation, or any other legal theory), and these claims are subject to arbitration regardless of when they arise, including after termination of these Terms of Service. Any issue regarding the interpretation, applicability, or enforceability of this arbitration agreement shall be decided by the arbitrator.

YOU UNDERSTAND AND AGREE THAT, BY ENTERING INTO THESE TERMS OF SERVICE, YOU AND voice-vector.com ARE EACH WAIVING THE RIGHT TO A TRIAL BY JURY OR TO PARTICIPATE IN A CLASS ACTION.



By entering into these Terms of Service, you and voice-vector.com waive any rights to a trial by jury or to participate in a class action lawsuit or class-wide arbitration. All disputes must be brought in your or voice-vector.com’s individual capacity, and not as a plaintiff or class member in any purported class, consolidated, or representative proceeding. The arbitrator may not consolidate more than one person's claims and may not preside over any form of representative or class proceeding.



You and voice-vector.com retain the right to: Bring an individual action in small claims court. Pursue enforcement actions through applicable federal, state, or local agencies where such actions are available. Seek injunctive relief in aid of arbitration from a court of law. File suit in a court of law to address intellectual property infringement claims.



You may opt-out of this arbitration agreement within 10 days after agreeing to these Terms of Service by sending a notice to voice-vector.com. The notice must include your full legal name, email associated with your account, and a statement explicitly opting out of arbitration. If we receive your Opt-Out Notice within this period, you will be exempted from this arbitration agreement. Any disputes will be resolved according to the "Governing Law" section below, and all other provisions of these Terms of Service remain in effect.



Prior to initiating arbitration, the party must send a notice of the dispute to the other party, describing the nature and basis of the claim and the relief sought. If the dispute is not resolved within 180 days after receipt of the notice, either party may commence arbitration. The arbitration will be governed by the Federal Arbitration Act and administered by JAMS under its rules for consumer disputes, as modified by these Terms of Service. All hearings will take place in the county of your residence unless agreed otherwise. If the arbitrator deems any claim as frivolous, fee allocation will be determined by JAMS rules.



YOU AND voice-vector.com AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN YOUR OR ITS INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS OR REPRESENTATIVE PROCEEDING. Further, unless both you and voice-vector.com agree otherwise, the arbitrator may not consolidate more than one person’s claims, and may not otherwise preside over any form of a representative or class proceeding.

Contact

You may contact our team by emailing us at mgmt@voice-vector.com