Privacy Policy

Updated May 10th, 2024

This Privacy Policy ("Policy") explains how voice-vector.com ("we", "our", or "us") processes Personal Data of individuals who use our services, including our platform, websites, applications, and other online services (jointly, the "Services"). This Policy also explains your rights and choices about how we use your Personal Data, including how you can access or update certain information about you.

In this Policy, "Personal Data" means any information relating to an identified or identifiable individual, such as an individual's name, address, telephone number, or email address.

This Policy does not apply when we offer our Services and process Personal Data on behalf of enterprise/business customers. Our use of that data is governed by our customer agreements.

Personal Data You Provide to Us

  • Contact Details. When you set up an account to use our Services, we ask you to provide your contact details such as your name, email address, phone number, address, contact preferences, and date of birth.
  • Text Input. We process any text or other content that you choose to share with us in order to generate synthetic audio clips reading your text, as well as any Personal Data that you may decide to include in your text
  • Audio Files. We collect any audio recordings of your voice that you choose to share with us, which may include Personal Data, to be able to create a voice model that can be used to generate synthetic audio sounding like your voice. You are able to use your voice model to generate synthetic audio sounding like your voice. If you choose to make your voice model available in the Voice Library, other users will be able to generate synthetic audio sounding like your voice, and we will generate a sample synthetic audio for other users to preview how the voice will sound. We may also collect additional audio recordings from you to be able to verify that it is your voice featured in the audio recording you provided.
  • Profile Information. When you sign up for our Services, you may indicate how you intend to use the Services (e.g., professional use). If you decide to make your voice model available to other users in the Voice Library, you can choose to include a profile description including your name, bio/description, your social media usernames and links to your social media accounts, and the characteristics of your voice. The profile information you provide will be viewable by other users of our services.
  • Communications. If you contact us directly or express interest in using our services, we collect Personal Data including your name, email address, the contents of a message or attachments that you may send to us, and other information you choose to provide. If you subscribe to our newsletter, then we will collect Personal Data from you, such as your name and email address. When we send you emails, we may track whether you open them to learn how to deliver a better customer experience and improve our Services.
  • Payment Details. When you register to use any of our paid services, our third-party payment processor collects and processes your payment-related information, such as your name, email, billing address, credit/debit card or banking information or other financial information. Please consult their privacy policy here.

Personal Data We Collect Automatically From You and/or Your Device.

  • Location Information. When you use our Services, we infer your general location information, for example by using your internet protocol (IP) address.
  • Device Information. We receive Personal Data about the device and software you use to access our Services, including IP address, web browser type, operating system version, phone carrier and manufacturer, application installations, device identifiers, mobile advertising identifiers, and push notification tokens.
  • Usage Information. We receive Personal Data about your interactions with our Services, such as the content you view, the actions you take or the features with which you interact when you are using the Services, and the dates and times of your visits.
  • Information from Cookies and Similar Technologies. We and our third-party partners collect information using cookies, pixel tags, or similar technologies. Our third-party partners, such as analytics and advertising partners, may use these technologies to collect information about your online activities over time and across different services. Cookies are small text files containing a string of alphanumeric characters. Where the term "Cookies" is used in this Policy, this includes both cookies and similar technologies. We may use both session cookies and persistent cookies. A session cookie disappears after you close your browser. A persistent cookie remains after you close your browser and may be used by your browser on subsequent visits to our Services.
  • Strictly Necessary Cookies. Some Cookies are strictly necessary to make our Services available to you, for example, to provide login functionality or to identify bots who try to access our website. We cannot provide you with the Services without this type of Cookie.
  • Analytics Cookies. We also use Cookies for website and app analytics purposes in order to operate, maintain, and improve our Services. We may use our own analytics Cookies or use third-party analytics providers to collect and process certain analytics data on our behalf. In particular, we use Google Analytics to collect and process certain analytics data on our behalf. Google Analytics helps us understand how you engage with our Services. You can learn about Google's practices by going to
  • Marketing Cookies. We and our third-party partners use Cookies to help us and our advertisers show you relevant advertising, as well as to present ads to you on sites that are not owned or operated by us to promote our services, articles or events. The cookies are used to make advertising messages more relevant to you and your interests. They also perform functions like preventing the same ad from continuously re-appearing.

Personal Data We Collect from Third Parties

  • Information from Third-Party Sites.We collect publicly-available information from third-party sites to enable the training of our models and systems.
  • Third-Party Logins. If you choose to register or log in to our Services using your account with third parties, we receive Personal Data about you from such third parties, such as your name, email address, username, and profile picture.

Data Usage

  • We may process your Personal Data to provide the services described in the applicable Terms of Service
  • We may process the audio files of your voice that you provide to us, which include your Personal Data, for the purpose of creating a voice model that will generate synthetic audio sounding like your voice
  • We may process your Personal Data to personalize your experience when you access our Services, including to suggest content and features which could be of interest to you
  • We may process your Personal Data to communicate with you, provide you with updates and other information relating to our Services, provide information that you request, respond to your comments and questions, and otherwise provide customer support
  • We may process your Personal Data to handle any payments from you or to you as described in the applicable Terms of Service, including keeping records of payments
  • We use Personal Data to provide technical support, including diagnosing and resolving any issues you report
  • We may process your Personal Data to understand the usage of our Services, to understand trends and preferences, to improve and repair errors in the services, and to develop new products, services, features, and functionalities
  • We may process your Personal Data to generate anonymized or aggregate data that we may use for any lawful purposes such as to publish reports
  • We may use your Personal Data to address any administrative or legal issues pertaining to us, including but not limited to intellectual property infringement, defamation, rights of privacy issues, to enforce our Terms of Service, or as necessary to establish, exercise or defend our legal rights
  • We may process your Personal Data for compliance with legal obligations to which we are subject, for instance to comply with accounting and tax rules, or as mandated by a court order, judicial process or governmental agency
  • We may process your Personal Data to research, develop and improve our AI models
  • If we intend to use your Personal Data for other purposes, we will provide specific notice at the time the Personal Data is collected




Your data may be shared with:
  • Affiliates. We may share any Personal Data we receive with our current or future affiliates for any of the purposes described in this Privacy Policy.
  • Vendors and Service Providers. We may share your Personal Data with third-party vendors and service providers who provide services such as website hosting, data analysis, advertising, information technology and related infrastructure provision, customer service, email delivery, auditing, and payments processing
  • As Required By Law and Similar Disclosures. We may access, preserve, and disclose your Personal Data with law enforcement agencies, regulatory bodies, public authorities or pursuant to the exercise of legal proceedings if we believe doing so is required or appropriate to: (a) comply with law enforcement requests and legal process, such as a court order or subpoena; or (b) protect your, our, or others' rights, property, or safety. For the avoidance of doubt, the disclosure of your Personal Data may occur if you use our Services to create any objectionable content.
  • Merger, Sale, or Other Asset Transfers. We may disclose your Personal Data to service providers, advisors, potential transactional partners, or other third parties in connection with the consideration, negotiation, or completion of a corporate transaction in which we are acquired by or merged with another company or we sell, liquidate, or transfer all or a portion of our assets.

Data Storage and Transfer

Our Services are hosted in the United States. If you choose to use our Services from a different jurisdiction, you are transferring your Personal Data outside of your jurisdiction and into the U.S. for storage and processing. Please note that the data protection laws in your jurisdiction may be different from the laws applicable in the U.S.

We take measures to delete your Personal Data or keep it in a form that does not permit identifying you when this information is no longer necessary for the purposes for which we process it. When determining the specific retention period, we consider various factors, such as the type of service provided to you, the nature and length of our relationship with you, and mandatory retention periods provided by law and any relevant statute of limitations.

Account Deletion

If you wish to delete your account and associated data, please email us at mgmt@voice-vector.com

Third Party Services

Our Services may use other websites, products, or services that we do not own or operate. We are not responsible for the privacy practices of these third parties. Please be aware that this Privacy Policy does not apply to your activities on these third-party services or any information you disclose to these third parties. We encourage you to read their privacy policies before providing any information to them.

Children

We do not knowingly collect, maintain, or use Personal Data from children under 18 years of age, and our Services are not directed to children. If you believe that we may have collected any such Personal Data on our Service, please notify us

Updates

We may periodically update this Policy. If there are significant changes, we will notify you in advance or as required by law.

Contact

You may contact our team by emailing us at mgmt@voice-vector.com